Refund Policy
At Trippy Rocket Ship, we strive to provide high-quality products and excellent customer service. However, we understand that sometimes issues may arise. Please review our refund policy below before making a purchase.
1. Eligibility for Refunds
Refunds are only considered for unopened, unused, and undamaged products.
Due to the nature of our products, we do not offer refunds for opened or consumed items.
Refund requests must be submitted within 7 days of delivery.
2. How to Request a Refund
To initiate a refund, please contact our customer support at support@trippyrocketship.com with:
Your order number
A brief explanation of the issue
Photos of the unopened product (if applicable)
3. Processing Refunds
Approved refunds will be processed within 5-7 business days and issued to the original payment method.
Shipping costs are non-refundable unless the return is due to an error on our part.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We may require photo evidence before issuing a replacement or refund.
5. Non-Refundable Situations
Products that have been opened, used, or altered.
Orders lost due to incorrect shipping information provided by the customer.
Changes in personal circumstances or dissatisfaction with product effects.
6. Discretionary Policy
All refunds are subject to review by Trippy Rocket Ship. We reserve the right to deny refunds if abuse of this policy is suspected.
7. Contact Us
For any questions regarding refunds, please reach out to:
📧 support@trippyrocketship.com
Note: This policy is subject to change without notice.
🚀 Stay Safe & Enjoy the Journey with Trippy Rocket Ship!